Recently we developed and published a chat bot in Power Virtual Agents for Teams (PVAforTeams). I would like to share my takes and lessons learned with you.

#1 Easy to edit, fun to work with

Bots in PVAforTeams are no-code solutions and provide a comprehensive graphical interface. Developers, analysts, business representatives can work together on defining topics, user flows. It has been really fun to shape the bot in a group - with a lot of laughter and interesting discussions about users’ work habits and how users search and find information. This is how the simplest topic looks like: Greeting: